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Daniele Ammannati Player Development Manager

Antony Nguyen Executive Host. Antony “Tony” was born in Vietnam. He lived in Hong Kong and Canada prior to moving to Florida in 2004. He holds degrees from Southern Alberta Institute of Technology in Electronic Engineering and is also a graduate of the Casino. A trained casino host team is thorough and detailed in preparations made for VIP guests and follow ups. They understand that every guest interaction and request is an opportunity to create retention. Players are looking to be interacted with. Inspired, encouraged, challenged and Heard.

A native of Florence, Italy, Daniele (dan-yell-ee) immigrated to Tampa Bay, FL at the age of nine. In 2012, he moved to Atlantic City, NJ to make a career change from 10 years in the Financial Marketing industry to Player Development where he started as a Casino Host at the former Revel Hotel & Casino. In 2014, Daniele was hired as a Casino Host at the Seminole Classic Casino. Since then, he’s been promoted to Executive Casino Host and in 2016 he became our Player Development Manager. Daniele’s main focus is to ensure that our loyal guests at Classic receive the best level of service! He also makes certain his team shares the same vision! Daniele’s hobbies include: skiing, traveling the world, and taking every opportunity to speak Italian with any fellow “paesano” he meets!

Antony Nguyen Executive Host

Antony “Tony” was born in Vietnam. He lived in Hong Kong and Canada prior to moving to Florida in 2004. He holds degrees from Southern Alberta Institute of Technology in Electronic Engineering and is also a graduate of the Casino Career Institute. He is fluent in Vietnamese and English and also speaks some Cantonese. Prior to joining the Classic Casino Host team in September 2013, he managed the daily operations of Edo Japanese Restaurant for 10 years. With over 20 years of experience in the guest service field, he brings a wealth of knowledge to the Classic family. Antony’s can do attitude, his warm welcomes and his comedic style are sure to make him a stand out!

Steadmond Smith Executive host

Steadmond was raised in South Florida and attended the University of Florida where he received a Bachelor’s degree in English Literature. After 20 years in Commissioned Retail and 10 years in Financial Services, Steadmond transitioned into Casino industry in 2015. In that time, he has worked in VIP Services, Promotions, Casino Credit, and Player Development. Steadmond is always friendly and always smiling; he is happy to give every guest the best “Classic” service!

Apradha Rampersaud Casino Host

A native of Guyana, Apradha started working for the Seminole Tribe of Florida in 2014 as a Players Club Representative at the Seminole Coconut Creek Casino. One year later, she became a Slot Attendant and Slot Supervisor. In April 2018 she finally landed her dream career position as a Casino Host at the Seminole Classic Casino! Apradha feels the best part of working at Classic is meeting people from all walks of life and takes great pride in building long lasting relationships with each guest. When Apradha is not with her Classic Family, you can find her spending quality time with her loved ones.

Dawn Marie Paragone Casino Host

Dawn Marie, originally from Long Island New York moved to South Florida at the age of nine. She worked at the Design Center of the Americas for 10 years and also designed jewelry for small businesses. She made her career change into the Casino industry over five years ago. She enjoys making her guests feel at home, is a great listener, and goes above and beyond to make your gaming experience a great one!

Jennifer Hernandez Casino Host

Originally from Havana Cuba, Jennifer moved to South Florida at the age of three. She started working at Classic in 2012 as a server at our original Classic Buffet. Since then, Jennifer has worked as a Players Club Rep and in 2016 became a Casino Host. Jennifer enjoys socializing and assisting guests on the casino floor and they love her cheerful and bubbly personality! In addition to speaking Spanish, Jennifer is always eager to assist with whatever you need to make your experience at Classic an unforgettable one! In her free time, Jennifer enjoys spending time at the gym and with her family.

Samantha Negron Casino Host

Originally from New York, Samantha moved to Pennsylvania at the age of 15. Throughout her career, she’s held various positions in Customer Service. In 2014, Samantha found her true passion at the Sands Casino Resort in Bethlehem, PA where she became a Casino Host. In 2018 she moved down to South Florida to continue her career in Player Development at Classic! Samantha’s sense of humor and bubbly personality is what keeps bringing her guests back to visit! When Samantha’s not at work, she enjoys spending quality time with her family.

Must be at least 21 years old to play Slots, Table Games or to receive Seminole Wild Card benefits. Must be 18 or older to play Bingo and Live Poker. Persons who have been trespassed or banned by the Seminole Tribe of Florida or those who have opted into the self-exclusion program are not eligible. If you or someone you know has a gambling problem, please call 1-888-ADMIT-IT.

Many casinos, especially the larger ones, employ a team of casino hosts whose sole job is to make players happy and assist them in getting the most out of their experience with the casino, within reason, and sometimes even beyond reason depending on the value of the player.

Casino hosts work for the marketing department of a casino, and marketing is what they do. The idea here is to develop relationships with higher value players so that they not only stay at your casino longer, they come back more often, and they hopefully play less or preferably not at all at competing casinos.

So as marketing agents, their role is to provide extra value, reasons to play with them, and these reasons go beyond the normal features of the casino or even the players club. Pretty much all casinos have a players club which reward players based upon their play, and casino hosts pick up where that leaves off and provide additional value, incentives, and special to very special treatment.

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As a rule, casino hosts server higher value players, not necessarily the huge ones, the whales, but certainly players that the casino finds to be very desirable. How desirable does vary by casino, and it is probably easier to get assigned a casino host at a smaller casino or one that doesn’t tend to attract a lot of high rollers than at one of the higher end casinos on the Las Vegas strip, where your more modest play will get rewarded but won’t be enough to get the personal treatment a dedicated casino host can offer.

The higher your value as a player, meaning the more you bet in total, the better treatment you will get, and while this is true for all players really, where you can earn yourself things like discounts off meals or tickets at the casino resort, or even free meals or tickets if your play warrants it, or even be able to stay there for free, we’re talking bigger than that really, when having your meals and room comped doesn’t do quite enough for you and you deserve more.

So we’re talking fairly high rollers here generally, those who would typically use $100 black chips and up, and have a pretty good stack of them, and preferably a nice line of credit to buy more.

How You Get Assigned A Casino Host

Higher rollers at casinos often don’t bring money actually, they are given credit lines and are expected to pay back losses within a set period, depending on the arrangement.

Not surprisingly, this is a more effective way to part big players with their money as this tends to have them risking more than they perhaps would if they just brought a bankroll to play with.

Based upon how much of a credit line you get approved for, if it’s a worthy sized one, you may get assigned a casino host right off the bat, especially if we’re talking a real large sum here. The bigger players, the whales, who are good for a million or more a trip, don’t have to ask, casino hosts will aggressively pursue you if you are in this category, and the competition for these players is pretty fierce as you might imagine.

Other than that, as a rule if you are playing at a casino and wondering whether or not you merit being assigned a host, typically they will find you, not the other way around, and casinos are well on top of your play if you are in the players club, and you can bet that big enough play for this will not go unnoticed.

Casino Host Skills

However, one is free to ask to be assigned a host if they feel like they may warrant one, and at some places more modest players may get treated to this extra service.

What Casino Hosts Do

A casino host may be called upon to do a lot of things, with the lengths they are prepared to go for you, for the most part anyway, limited only by one’s imagination and one’s value to the casino.

They are there to assist you, that’s their only job actually, although keep in mind that they do report to the casino so they have to justify both their time and their spending the casino’s money to their bosses, so you have to be worthy of this special treatment.

Casino Host Pay

To the extent that you are though, casino hosts can do anything from helping you book your dinner and show reservations, to just about anything. Some of the requests can be quite strange, like the player who had a fetish for urinating on walls, and so his host provided that opportunity to him as requested.

Casino Host Training

Sometimes casinos have special events where you have to be a VIP to even be invited, and the bigger VIPs get even better special treatment, such as things like ringside seats, or invitations to private parties.

If you’re worth it, you may be treated to one of those very expensive villas that you might see at a casino’s site, although it might be very difficult to impossible to book them, because they are often kept for these huge players to stay at for free as a token of the casino’s appreciation for their play.

Some of these accommodations run five figures a night, so you can get an idea of how big this stuff goes from that.

Casino Host Commission

Given that casino hosts often actively recruit players, in addition to providing all they can at the casino, the hosts themselves may propose deals, such as an expensive trip to an exotic location, where the casino host himself or herself may accompany the player on and continue to take care of the player’s needs while they vacation together.

Of course any problem a player may have is sent to the casino host, who sometimes go a long way to resolving them. It doesn’t even matter if the request is reasonable or not, for instance one casino got in trouble with gaming authorities when it was discovered that they were permitting late bets from a player, the player felt that he deserved to make these late bets and he was important enough that even this sacred rule was broken for him.

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There’s also a lot of babysitting that goes on with this job, especially given that some big players act in ways not considered appropriate, like throwing temper tantrums, and your job is to help keep them out of trouble and smooth things over as much as possible, because after all, these are valuable players.

Casino Hosts Online Poker

Having a casino host though is definitely a very nice perk that will almost certainly make your stay at a casino better, and you get to decide what better means for the most part.